210.6
Just a quick note to record my weight. After only three days of South Beach and doing nothing more strenuous than walking the dog around the neighborhood, the scale is down 4.2 lbs.
Gotta love the first couple of weeks on a diet. We all know this won't last.
Saturday, January 05, 2008
yes!
Posted by S at 12:06 PM 2 comments
Friday, January 04, 2008
100 Things About Me
1. I don't like desserts that combine chocolate and fruit. . . . except chocolate-covered strawberries.
2. Ever since I was a teenager, I have believed that I will live to be old: at least 85 or so.
3. My hair is primarily naturally curly, but there a few stray strands that are almost straight.
4. I skipped first grade. After being tested, I went straight from kindergarten to second grade.
5. I've never tried any street drugs, not even marijuana.
6. I have always wanted a daughter and fear that if I ever gave birth to a boy, I would be horribly disappointed, at least on some level.
7. I'm a crazy one for sending friends and family cards on birthdays and such: I've bought at least 50 Hallmark cards a year since at least 1996.
8. I like raisins, but hate raisin bread. I like Big Red and cinnamon Altoids, but I hate cinnamon rolls.
9. I don't like Britney Spears--never have--but I like her new song Piece of Me.
10. My father was born in Ireland; he didn't come to the U.S. until he was 20. All his relatives except my sister and I still live there.
11. I have never visited Michigan.
12. I cyber-stalk my ex-boyfriends. The road to hell is paved by Google.
13. I love my Golden Retriever more than I like most people. And it's not just because I'm a crazy-dog-person: he truly seems more deserving of devotion.
14. I love the way it feels to be drunk. Not out-of-control drunk: just-past-tipsy drunk.
15. When I was younger, I used to want three children: two girls, one boy. Now I'm not sure if I'll even have one child, and I'm not as broken-hearted about this I would have thought I'd be.
16. If I have internet access, I cannot go even one day without checking my email...even though I probably get less than 20 personal emails a week and rarely got one that's important.
17. I like Barry Manilow's music. My favorite song of his: All the Time.
18. I've gone to Vegas for my birthday twice: 26th and 30th.
19. I love reading Victorian-era romance novels, especially Victoria Holt.
20. I have seen the movie Clueless so many times that I can recite all the dialogue.
21. I have never owned a house because I fear the commitment that home ownership represents.
22. I have lived in six different U.S. states: New York, New Mexico, Texas, California, Connecticut, and Arizona.
23. I call each of my friends on his/her birthday and sing The Birthday Song...even when I've already sent a card and even if I get voicemail.
24. I once went over 8 months without speaking to my father. Though I missed him at first, it was a wonderfully stress-free 8 months.
25. I hate NASCAR. I just don't get what the fuss is about.
26. I rarely cry when most normal people would. For example, though I was sad, I didn't cry at all at my maternal grandmother's funeral. If/when I cry, it's usually due to self-pity, not sadness or other emotions.
27. I played the clarinet from ages 10 to 17 and dreamed of someday playing professionally. I was pretty good; I made the all-state band and won a regional solo competition.
28. When I was in high school, I gave serious contemplation to entering a convent and becoming a nun. I prayed that God should send me a sign if it was His will for me to do this; shortly thereafter, college brochures started arriving in the mail. I took this as a sign that God wanted me to go to college and not the convent.
29. Despite the fact that I have moved about 20 times since college, I still have every card and letter I've ever received from a friend.
30. I still have a fixed retainer on my bottom teeth. It's been there since I got my braces off in 1986.
31. My father thought I would be a boy. My room and all my clothes were blue. Dad asked the doctor who delivered me when he'd scheduled my circumcision.
32. If I'm not good at something, it's highly likely that I will not enjoy doing it. Sometimes I hate that about myself.
33. I talked and walked in my sleep as a child.
34. I still snore.
35. I read The DaVinci Code cover to cover the day after I took the bar exam.
36. I have never been arrested, though I have broken the law. . . . misdemeanor offenses only.
37. I hated the movie Rushmore. I made the friend I went with leave thirty minutes into it.
38. I lost my virginity when I was 15. I wish I'd waited; he wasn't worth it.
39. One of my favorite things to do is explore a city I've never visited before--alone.
40. I love the ocean. I can sit on any shore and become almost hypnotized, watching the waves ebb and flow and listening to the surf. Few things make me feel so peaceful.
41. During the 1992 presidential election, I dreamed that Bill Clinton came to my student apartment and had sex with me with the Secret Service agents waiting outside.
42. I often wish I had been born with a trust fund so that my life decisions would not be so influenced by financial considerations. Even if I were independently wealthy, I would probably still work, but would love to not "have to" work.
43. When I was 19, I engaged in a very heavy makeout session with a man I knew was married. We came "this-close" to having sex, but I stopped him. That's the closest I've ever come to committing adultery.
44. My face, neck, and chest get very flushed and blotchy when I'm extremely nervous or angry. The same thing happens after I climax and if I have a lot of alcohol, caffeine, or spicy food all at once.
45. I look terrible in hats. I've never tried one on in any style that looked good on me.
46. I can't stand cold weather. I think snow and ice look really pretty, but would never want to live anywhere where it snowed and froze regularly.
47. I used to feel bitter that I was born with brown eyes, but I'm over it now. It makes no sense that my eyes are brown.: my mom's are blue, my dad's are hazel. My sister got blue eyes, the exact same shade as my mom's.
48. I dislike crunchy peanut butter, but I love creamy peanut butter.
49. Some say it's un-American, but I don't like apple pie.
50. Few things make me feel better than being able to help a friend in some way. I love to give advice (but only when it's asked for) and am willing to do a lot for a friend in need.
51. My stepdad, who was an alcoholic, propositioned me in college when he was drunk. Even though he died in March 2007, I'll never tell my mother this.
52. I hate shaving my legs. If I don't have a boyfriend and don't plan to wear a skirt or shorts, I'll go as long as I can without shaving.
53. I know all the words to every song in The Sound of Music and Grease.
54. When I was 7 or 8, I accidentally killed my goldfish by returning him to his fishbowl before his sterilized water had cooled sufficiently. My mom buried him in the backyard with a tiny tombstone.
55. I gave a classmate a bloody nose on the merry-go-round in kindergarten because he took my spot when I left to get a drink of water and refused to move when I returned.
56. I can't remember learning to read. It seems that I have always known how, even though I know that's not the case.
57. I told my mother to "fuck off" when I was 11; she cried. I still feel bad about it when I think about it.
58. I have never had a stalker. Friends who have say it is scary and unpleasant, but I feel a little insulted that no one has thought I was worth the trouble.
59. If I meet a woman who is exceptionally pretty and thin, I usually assume that she is either stupid or a bitch or both. I should know that this is ridiculous, since at least two of my good friends are exceptionally pretty and thin and are both wonderful women, but I always jump to this conclusion, at least initially.
60. The idea of a born-again or fundamentalist Christian president scares me a lot more than the idea of a non-Christian president. . . . even though I consider myself a Christian.
61. Many of the best things that have happened to me in my life have been the result of something that I did not plan and didn't even anticipate.
62. My father has been married to his second wife for over eighteen years. I never thought their marriage would last this long.
63. I absolutely love spicy foods.
64. I grew up in a small town: around 5000 people, less than 70 in my high school graduating class. I hated it and thought of little else from about age 12 on but getting the hell out of there.
65. The toenails on my "pinky" toes don't look like any of my other toenails and are actually kind-of weird-looking.
66. Sometimes I wonder if I should have gone ahead and gone to medical school and become a doctor, as was my aspiration from age 5 to 19. I think I would've been an excellent physician.
67. When my sister and I were growing up, I often wished there were two more of us: there were so many games I wanted to play that would've worked better with four instead of just two. I used to tell my mom this all the time.
When I was grown, I found out that my mom had had two daughters before us and, for different reasons, given each up for adoption. I wonder how it made her feel when I used to tell her that I wished we had two other sisters. . . .
68. I believe in God, but I'm not certain I believe that there is a heaven.
69. I find it really hard to stick to routines. I hate this about myself because it seems childish and irresponsible to me. I also believe that it keeps me from accomplishing some of my goals, like losing weight and getting more organized.
70. I rarely lie. . . . not just because I am an honest person, but because I am not a good liar.
71. Sometimes I wish I had lived in an earlier era so that I would have been a mother of many children by now. I probably wouldn't have had a career like I have now, but maybe being a mother with a large brood would have been fulfillment enough for me in a different time.
72. I don't have to be drunk to sing karaoke. In fact, I love singing in front of people. I should have been a performer.
73. I still have my bottom two wisdom teeth. They've been there since I was 19. I'm afraid to get them removed because it would require surgery and I've never had any kind of surgery.
74. If I could change one thing about myself with the wave of a wand, I would get rid of my temper. . . . it's gotten me into more trouble and heartache over the years than any other aspect of me, mental, emotional or physical.
75. I'd give up my television set before I gave up my computer.
76. I could eat pizza every day and not get tired of it. In fact, I tested this theory in college--it's true for me. I can have pizza so many different ways that I'd still get variety.
77. I've tried smoking cigarettes twice in my life: once at age 17, once at 26. I hated it both times, and it made me physically ill the second (& last) time.
78. I can live without most sweets, but I could never give up chocolate long-term.
79. I have a weird attraction to left-handed men. Three of my significant relationships have been with left-handed men, and I have been attracted to several others. One of the first things that I noticed about my ex-fiance was that he wore his watch on his right wrist. . . . though he turned out to be right-handed.
80. I would rather be mistreated than ignored.
81. I had a job as a telemarketer in college. . . . for less than two hours. I couldn't stand cold-calling strangers.
82. For reasons that are not clear to me, I am extremely regular and always have been. I have probably taken a laxative less than five times in my adult life.
83. I find it sexy when a man sings and plays the guitar.
84. While working at a hospital back in 1998, I called in sick for a shift simply because I could not mentally face the prospect of going in to work that day. I used to have a tight feeling in my chest just thinking about that place on my days off.
85. When I was 22, a palm reader told me that I would marry a tall, blond man. Each time I have dated a tall, blond man since then, I've wondered if he was The One.
86. I don't really believe in The One. I believe that a huge part of relationships (& life in general) is timing. Unless it's the right person at the right time, for both people, it's not gonna happen. And conversely, if it's not the right time for one or both people, it's not gonna happen, no matter how "right" he or she may be.
87. I have three degrees: associates in nursing, B.A. in psychology, and J.D. To some this may seem unnecessary and excessive, but if I didn't have to work for a living, I'd gladly earn three more. I'd love to study history, linguistics, and more psychology.
88. I'd make a horrible patient. I can't even tolerate a minor head cold or stomach virus without massive bellyaching.
89. I have been overweight all but about six months of my adult life. I haven't weighed less than 175 lbs since I was in my early twenties.
90. I would rather never marry than divorce. I know it's an old-fashioned idea, but I think divorce represents a terrible failure and is somehow shameful.
91. I love celebrating my birthday, and it hurts my feelings if a friend forgets it.
92. Random songs pop into my head all the time, and I sing them. I have no idea where they come from.
93. I own a wedding dress that I have never worn, except for fittings.
94. I think raw, cut onions smell like dirty feet.
95. I'm a little afraid of horses. Once stepped on my sandaled foot when I was 9, and I've never totally gotten over it. I have gone horseback riding a couple of times, but I'm still kind-of scared of them.
96. I get migraine headaches and have since I was 15. Sometimes I will go months without having a migraine--I've gone as long as nearly two years--and sometimes I'll have 2-3 in a week. I've identified a few triggers, but though I've lived with this for over twenty years, I'm still not entirely sure what brings them on and am sometimes surprised when I get one.
97. I like making to-do lists and checking off items as I complete them. Sometimes I will break a task up into smaller steps so that I'll have more things to check off.
98. I've often thought of writing a novel, but I've never come up with what I would consider to be a creative idea for one. . . . so I've never even tried to write one.
99. If I read a book and like its characters, I will re-read it again and again when I want to unwind.
100. I sometimes wish I had better fashion sense.
Posted by S at 9:30 PM 0 comments
Common courtesy
Through recent conversations with friends and family members, it has become apparent that some things I think of as "common courtesy" are no longer very common. For example, I always send a thank you note when someone does something particularly kind for me, like sending me a gift or having me as a guest in their home.
Because sending a thank you note is something I always do, I thought nothing of the fact that I sent one to MM's parents thanking them for having me over for dinner on New Year's Day. In fact, I didn't even mention to MM that I'd sent it. . . . it just didn't seem out-of-the-ordinary to me, more like something that would be expected.
MM's parents received my note yesterday. Apparently acknowledging kindness with a personal note is not as common as it once was: MM's parents were "wow-ed" by the (very simple) thank you note I sent them. MM himself was surprised and very impressed and couldn't stop talking about how sweet I am. Too funny.
I still have my icky cold--more annoying than anything else. (Another point re common courtesy: covering coughs and sneezes.) I am taking a decongestant today; it seems to have helped some. I felt miserable when I first woke up and have felt progressively better since taking drugs and a hot shower. Coffee helped, too, as I didn't sleep much last night with my nasal drip and cough.
Today is day #3 on South Beach. Today has been the easiest day yet. I have not been hungry at all (except at appropriate times). My lack of hunger could be in part because I cannot really smell.
TGIF!
(Man, I wish I were one of those people who write really fun and interesting blog entries every day. Alas.)
Posted by S at 11:03 AM 1 comments
Thursday, January 03, 2008
Clean bill of health
212.0
OK, today's weight is a good illustration of how the scale lies. I know I didn't lose 2.8 lbs overnight. So while it was nice to see a (much) lower number on the scale, I don't believe it.
I have been pretty happy with my first two days "back on the wagon." I have been fully compliant with the South Beach plan--despite the temptation presented by homemade brownies brought in to the office today by one of our nurses--and I have walked Sebastian each evening. Hey, it's only been two days in a row, but ya gotta start somewhere.
I have an icky head cold (thanks, MM). It's really more annoying than anything. My throat is scratchy, one side of my nose keeps running, and my sinuses are congested. I'm sure I'll live: MM said this cold only lasted three days for him.
I had my annual physical today. (I was a little overdue.) A new doctor, and I really liked him. He gave me the go-ahead to diet and exercise (in fact, he encouraged both--surprise, surprise). . . but he was actually not in favor of my jogging or running. In his exam, he noted that the cartilage in both my knees has some "wear and tear." As I am only 36, this came as a surprise to me. He said that I could reconsider running if/when I lose some weight, but he thinks my weight is contributing a lot to this and that I shouldn't further stress those joints by running. Awful!
His #1 suggestions for me for exercise were free weights and the elliptical trainer. Those are both things I enjoy, and this lends more weight to the side of the scale tipping toward joining MM's gym, as he's suggested. In two weeks, when the new year's resolution furor has died down a little, I'll be going and signing up.
My brother-in-law must be beside himself right now. He's a Virginia Tech alum and rabid football fan, and Kansas is beating VT 17-0. Yikes. Glad he's on the east coast and I'm in Arizona. My poor sister. Hope VT comes back. . .
Posted by S at 7:15 PM 0 comments
Wednesday, January 02, 2008
Yep, me and every other schmo
Posted by S at 4:36 PM 0 comments
Monday, December 31, 2007
Year in Review
(weight=214)
Did you kiss anyone? Yes. I kissed two different men this year
Did you date anyone? I was engaged until late March, and have gone on dates with two other men since that break-up.
Are you going to have someone to kiss when the ball drops? Yes
Did you lose any friends? No, though I have a few friends to whom I do not talk as often because of moves and life changes
Did you gain any friends? Yes. I actually made a few good friends this year. ;-)
Did you do something new? I took a new job in July, practicing in a different area of the law, and moved to a different city
Did anyone important to you die? Yes, my stepfather died March 31st.
Did you change? Yes. Big year for personal growth for me
Are you happy with the year overall? 2007 was a year of many changes for me and a lot of associated stress, but overall I am happy with the way it turned out.
What's the best thing that happened to you? Meeting and falling in love with MM
Did you fall in or out of love? I fell in and out of love: out of love with my ex-fiance and in love with MM.
Are you happy the year’s almost over? Yes
Are you going to change something about yourself next year? I will start eating more healthfully and exercising regularly again. I'd like to get back into running and maybe run a half-marthon before the end of the year. I've also resolved not to spend time doing anything at work that I cannot bill a client for.
Do you think 2008 will be a better year then 2007? I hope so
Did you lose your virginity in 2007? Um. . . . no. That ship sailed a while ago
How many things did you screw up in 2007? Hmm. Big things, none; little things, probably couldn't count 'em all.
Did you go to an amusement park? No, but I went to Vegas twice
Did you lie to your parents? Yes to my dad, no to my mom
Did you get into a fight? I got in a few verbal altercations, nothing physical
Did you leave the country? No
Did anyone in your family get married? No, but four friends got divorced this year
Do you think you grew? Spirirtually and emotionally, absolutely. Not physically: I actually lost weight this year
Did you sing to anyone? Yes, often: I sing at work almost daily, I sing for MM, and I sang for my baby nephew when I saw him in June and November
What did you drink and eat the most? Drink: Starbucks caffe mocha. Eat: pizza
Did you stick to your new year's resolution from last year? I didn't make any resolutions last year
Posted by S at 12:41 PM 1 comments
Thursday, December 27, 2007
My boy is home
Posted by S at 10:49 AM 0 comments
Wednesday, December 26, 2007
Post #280
Posted by S at 2:32 PM 0 comments
Monday, December 24, 2007
Homeland
?? (away from home, so away from the scale)
I'm in New Mexico at my dad's. He and I just returned from a two-mile walk on a nearby wilderness path. That distance, which would normally take me about 35 minutes, took over an hour with Dad; still, it was good to get outside and get some activity. We also took their two old dogs (ages 14 and 10), who had a great time.
No big plans for today. I think my dad and stepmom will be doing some food preparations to get a start on tomorrow's Xmas dinner later. I plan to read and relax and spend time with Dad.
I miss MM. We have actually talked on the phone three times since he dropped me at the airport on Saturday afternoon. He is working until 3:00 today, then heading over to spend Xmas Eve with his parents. I will see him tomorrow evening.
Posted by S at 11:27 AM 0 comments
Saturday, December 22, 2007
He loves me yeah, yeah, yeah
?? (don't know, don't care)
Just a brief entry, typed on my BlackBerry, as I am waiting to board the flight that will take me to my father's for Xmas. We are 20 minutes delayed, but I really don't care. Given that it's the holiday season, it could be a lot worse.
MM and I had a wonderful Friday night and Saturday together. He really loved the gifts I got him, especially his iPod Nano. In addition to my BlackBerry, he also gave me a Starbucks mug and gift card--very sweet. He knows how I love my caffe mocha.
I have pretty much known for a while that MM loves me--and I feel the same--but he actually said those "three little words" to me last night...with no qualifications or equivications. (Of course, I said I love him, too.)
He also told me that I am his best friend and he's so glad I'm in his life. Awwwww.
We had a nice chill time--dinner at Buca di Beppo, then errands and lunch today--and, as usual, lots of sex. LOL
I'm looking forward to spending Xmas with my dad. Almost there!
Posted by S at 5:17 PM 0 comments
Friday, December 21, 2007
Too much sangria
Posted by S at 11:11 AM 0 comments
Tuesday, December 18, 2007
Putting thoughts into action. . . .
Posted by S at 11:36 AM 1 comments
Monday, December 17, 2007
Quick update
Posted by S at 9:32 AM 0 comments
Sunday, December 16, 2007
How many times have you packed up your life and moved? To/from where?
I lived in my childhood home in small town NM from age 5 to 17. After that, even if I exclude places I only lived short-term, with no intention of staying longer--say, less than 6 months--I count 16 separate residences as an adult and 17 different roommates (2 were boyfriends).
In college, I lived in two different dorms, one on-campus student apartment, one off-campus apartment, and with my mom for two separate years. I subleased from a friend for 6 weeks one summer, too. During college, if you count suitemates, I lived with 11 different people.
After college, I moved to a small town for my first real job. I lived there for two years and rented two different houses. I lived with 2 different people there--one roommate, one boyfriend.
I moved back to the town where I'd gone to college and lived in two different apartments there in about 18 months (both places alone). I then got tired of commuting and moved to a very cute townhome in El Paso, Texas, where I lived for eight months, alone.
After El Paso, I took a job that required me to live in cities for short-term (3-6 month) contracts. During that three-year period, I lived in Plano, TX, Thousand Oaks, CA, Houston, TX, Waterbury, CT, Phoenix, AZ, Scottsdale, AZ (for 5 weeks), and Tucson, AZ. Except for Scottsdale, I lived in each of those apartments--all rented & furnished by my company--for at least 3 months. I had a roommate once for 6 months (in Phoenix).
I then moved to Tucson for law school. In six-and-a-half years in Tucson, I lived in three different houses and two different apartments. I lived with one roommate for two years and my ex-fiance for a year-and-a-half, the rest of the time alone.
During the two summers I was in law school, I lived in Phoenix for jobs. One summer I lived in my recently-deceased grandmother's house in a retirement community (& had to go home to Tucson every weekend); the other summer, I rented an apartment, which I shared with a friend/classmate.
I moved to my current apartment in July. Given the problems I've had here, I will almost certainly move again in February when my current lease expires. I hate to move again, but I also hate paying a high rent to deal with a lot of unnecessary bullsh1t.
Given that I only lived 3 separate places until age 17, it's no wonder I sometimes feel disconnected and hate to take the time to fully unpack and decorate. Anywhere I've lived as an adult, if things proceed according to the usual course, odds are I won't be there long.
Posted by S at 6:48 PM 0 comments
Friday, December 14, 2007
First trip together
Today I am trying to maintain a healthier perspective. In the grand scheme, it really doesn't matter whether I write the six memos I need to complete today, Monday, or Tuesday. I have managed to get everything done that had to go to a court or another attorney, so that's what matters. It is probably not realistic to think I can clear my desk by the end of each week.
Posted by S at 11:16 AM 0 comments
Tuesday, December 11, 2007
So frickin' annoying
I rarely vent about work on here. . . primarly because I have few real complaints about my current job. However, on this occasion, I am going to make an exception.
There are three active partners in our firm; I do some work for all three. The partner with whom I have the most cases shares a secretary with me, so there are never conflicts there.
The partner with whom I have the second-most cases (and whose deposition I have flown to California to attend) has a real pain in the ass for a secretary. I could give numerous examples of her mediocrity and general annoying-ness, but I will refrain. Suffice it to say that today's issue with her is not my first. And apparently I'm not the only one whose had problems with her.
She calendared this depo for the wrong time--2:00 when it's really at 3:00. Normally I'd say who cares, but I am stuck in a strange city with no vehicle and only medical offices and a hospital within walking distance. I am now forced to spend nearly an hour in the waiting room of a doctor's office because that's where this stupid depo is being held.
I know this isn't in the holiday spirit. . . but may the fleas of a thousand camels find her tent! AAARGH!
Posted by S at 2:54 PM 0 comments
Monday, December 10, 2007
The Crackberry
213.2
I am sitting in a not-very-interesting deposition and thought I would take advantage of my new Blackberry and write an entry.
Yes, I am now a Blackberry user. MM gave me the Blackberry for Xmas; he wanted to give to me early so we activated it last Saturday while we were out Xmas shopping.
It is a very generous gift and I'm having fun with it. Of course, its cost exceeded our agreed-upon spending limit, so I will be upgrading his gift accordingly. ;)
Things are going well with MM. He went with me to my attorney holiday dinner on Saturday night. He actually liked my colleagues (and it seems the feeling is mutual) and our meal was excellent. The only small downside was that the dinner lasted two hours longer than we thought it would, so we barely made a cameo (20 minutes tops) at MM's friend's holiday party.
Tomorrow I am flying to Santa Ana, CA, to attend a deposition. MM is taking me to the airport. Awwww.
Not much else to report. This week will be hella busy: in addition to all my work tasks, I have social commitments every evening. And Friday we fly to Vegas.
Posted by S at 2:53 PM 1 comments
Thursday, December 06, 2007
Coupleness
Hmmm. ANYWAY. . . . I am certainly not contemplating marriage with MM at this point! The friend who posed that hypothetical merely used MM to illustrate his point because he is the man I am currently dating.
OK, let's put it straight: MM isn't just "the man I'm currently dating;" he's my boyfriend. Yes, I actually wrote that word. He calls me his girlfriend and introduces me to others as his girlfriend, and I definitely consider him my boyfriend (for lack of a better word to describe the 34-year-old man I love and date). So he's my boyfriend.
Things between MM and me have been going very well of late. We went to Zoo Lights last night, which was quite fun. Made us want to go back to visit the zoo some time during the day so we could actually see the animals, though. And because I was downtown for a deposition today that finished just before noon, we were able to have lunch together. Awww. First time we'd done that.
Posted by S at 7:50 PM 0 comments
Tuesday, December 04, 2007
DCC
Posted by S at 4:00 PM 0 comments
Saturday, December 01, 2007
S in full rant mode
212.6
The following is an excerpt from a complaint letter I am sending to my apartment complex's coroprate office in Colorado. The names have been changed to protect the innocent. . . and the guilty. Considering that drafting this has consumed hours of my weekend, thought I'd share the love:
I have been a resident at the XY Apartments, in apartment 666, since July 28, 2007. I chose to live at the XY among the many other options in Phoenix and the surrounding metro area in large part because my research revealed that its residents were among the most satisfied with their customer service of any complex. When I first visited, the leasing agent informed me that some of the residents had lived in the complex for many years.
The complex itself is quite pretty, and the grounds are well-maintained. The location is ideal, and I love my apartment: it is spacious, with lots of closet space. My neighbors are friendly, and I feel safe living here.
However, in the past two weeks, I have experienced a situation here that was, to put it mildly, intolerable. On the evening of November 16th, a little before 6:00 p.m., I returned home to find scummy water backed up into both sides of my kitchen sink. When I had left my apartment that morning, the sink was completely empty, clean, and dry; it was therefore obvious even to me that the problem did not originate in my apartment.
After bailing some water out to keep the sink from overflowing, I called the main office number to leave a message that maintenance was needed. I initially left a “non-emergency” message because the water level seemed to have stabilized once I had bailed water out.
In the next ten minutes or so, I heard gurgling noises and rechecked the sink to find that the water level was rising. At that time, I called back and left a message on the “emergency” number for maintenance. The recording on that message asked for my apartment number, telephone number, and the maintenance problem. I left this information, along with the fact that I had a dog in the apartment who might attempt to escape if the door was left open.
I had an obligation outside my home at 6:30 p.m. By 6:20 p.m., no one had arrived to fix my plumbing, despite the fact that I placed the call for “emergency” maintenance at 6:06 p.m. I left at approximately 6:20 to keep my appointment, believing that when I returned, my maintenance issue would have been addressed.
When I returned home at approximately 8:30 p.m., not only had no one come to fix my plumbing problem, the water level in the sink had risen once again and overflowed the sink, onto the countertops and onto the floor. Two brand new paperback books that had been sitting on the counter were water-soaked and ruined; a stack of new clothing sitting next to them on the counter was also soaked with the dirty water.
Upon discovering this condition, I called the “emergency” number a second time. I received a call back a few minutes later from an “unidentified” number. The caller did not identify himself; however, I figured out that he must be the maintenance man because he told me that he had received my earlier “page,” come by, and would not enter my apartment because of the dog inside. When queried, he claimed that he could not call me to tell me this because I didn’t leave him my phone number in my message. He also left no note or anything else to indicate that he had been to my apartment, even though the management of the complex routinely communicates with its residents by posting notes just outside the front door. (Indeed, there is a clip attached to the outer wall expressly for that purpose.)
At the time of my initial call, the backed-up water in my sink was disgusting and inconvenient; now a flood had occurred, creating a huge mess and an unsanitary living condition. The smell was quite bad also. Prompt attention to my first call could have prevented the situation from progressing. To abbreviate the remainder of our conversation considerably, I was angry at the maintenance worker’s complete lack of response to a maintenance emergency and told him so. The then-anonymous maintenance worker apparently became angry also and ultimately hung up on me.
No one ever came to fix my plumbing that night. After mopping up the water on the counters and floor and (for the third time) bailing water out of my sink, I had to sleep the entire night wondering whether I would wake up to another flood. Additionally, the stench from the backed-up sink was foul.
Shortly after the office opened the following morning at 10:00, I went to once again report this plumbing problem, this time to someone other than the maintenance man. There was still a small amount of dirty, standing water in my sink at that time. Zelda, the leasing agent with whom I spoke, told me that someone would be up “within the next couple of hours” to assess the situation and fix the problem.
At 12:45 p.m., when no one had come by or called, I called Zelda to inquire on the status of my maintenance call. I was once again assured that someone would be up soon to fix the sink.
At 2:00 p.m., when no one had arrived, I called a second time. This time Zelda informed me that the maintenance man was busy “helping the manager move some furniture.” I reiterated that this was an emergency, due to the unsanitary and unlivable condition created in my home by this plumbing problem, and once again asked that someone be sent to fix it.
At 2:23 p.m., when still no one had come by, I called a third time. Five minutes after my third call on that Saturday, the self-same maintenance man who had hung up me on the night before (who I have since learned is named Satan) showed up with a bottle of drain cleaner. I explained to him, as I had on the phone the previous night, that the problem was not a clogged drain, but rather that water had flowed up into my sink from some other unit. Nonetheless, he tried (unsuccesfully) to clear the drain using the drain cleaner. A few minutes later, a plumber was called. The plumber was at my apartment and working on the problem by 4:00 p.m. I was gone from 2:45 to 4:00, so I cannot be certain exactly when the plumber arrived.
Because I had to leave before his work was complete, I do not know exactly how long the plumber worked on my kitchen sink. I do know that, when I left home shortly before 6:30 p.m., the plumber was still working.
Despite the fact that I was—and am—extremely dissatisfied at the shoddy customer service I had received and at having to tolerate a disgusting and unsanitary condition in my home for nearly 20 hours, I waited to be contacted by the complex manager to discuss this issue. On Saturday, during my last two phone conversations with Zelda, she had assured me that the manager would call me on Monday.
As of November 29, no one had called me. (I have since learned that no one called because apparently the manager left that weekend, and the complex is currently without an on-site manager.) The issue was not uppermost in my mind : I was out of town for six days for the Thanksgiving holiday and returned to a busy week at work. I did not wish to take the time or energy at that time to resolve what I believe to be a significant issue.
Upon returning home on the evening of November 29 just before 5:30 p.m., I discovered that my kitchen sink was once again backed up with dirty water from another unit. As with the past occurrence, I had left my sink empty and dry at 8:30 that morning. This time, though, there was no “warning”: the water had already overflowed the sink, onto the counters, into the kitchen drawers and cabinets, and onto the floor. I can only assume that the water must have been standing for some time, as the pressboard drawers and cabinet shelves had swelled and are now deformed from the water damage. Luckily for me, this time none of my belongings were on the counters, and therefore nothing belonging to me was damaged.
To give credit where credit is due, this time my maintenance issue was attended to promptly. I called the office and spoke to Chantal, who immediately called out a plumber to fix the problem. By 9:30 p.m. when I returned home (I was gone from 5:45 to 9:30), both sides of the sink were empty and the sink appeared to be in working order. Of course, I still had to clean up the mess made by the foul water and, as I mentioned above, the water had damaged the kitchen drawers and cabinet shelves.
Having been a renter for the past eighteen years, I am well aware that maintenance issues do arise and that they are not completely unavoidable. This simple fact is the primary reason that apartment complexes employ maintenance workers and give residents a way to reach someone on call 24 hours a day in case of an emergency. However, I have never before, in any of the complexes where I have lived—at least 15 at last count—received the complete lack of customer service and inattention to basic needs that I received in the handling of my plumbing problem on November 16-17, 2007.
By any definition, the situation that existed in my apartment on November 16-17 was an emergency. Waste water ,which was obviously from another unit other than mine, had overflowed my kitchen sink and flooded my kitchen. In addition to the destruction of my books and the inconvenience of having to clean up the stinking mess, the situation created was downright unsanitary and unlivable. I also could not use my kitchen sink for over 24 hours.
Yet, in spite of this emergency situation, maintenance worker Satan elected not to respond to my maintenance call: first, ostensibly because of the dog in my apartment, and later, I suppose, because he didn’t like my attitude toward him. (As a side note: the fact that a dog lives in my apartment is obviously no secret: the pet is listed in my lease, and I pay a montly pet rent fee.)
I do not believe that handling a serious maintenance issue in this manner is appropriate under any circumstances, but particularly not in a community that bills itself as a “luxury apartment complex.” I pay a not inconsiderable amount of rent to live at the XY and do not believe that it is unreasonable to expect that any maintenance problem will be addressed promptly, with a minimum of excuses from the complex’s employees.
Upon speaking to Zelda again on the evening of November 30, two suggestions were made to remedy this situation: that I be transferred to another unit, where my rent would be increased by $100/month (due to recent refurbishment of that unit), or that I receive a $50 credit to my account. I do not find either of these proposed resolutions appropriate or sufficient.
I have no desire to transfer to another unit. If I must be inconvenienced more than I already have been by having to move, I might as well move to another apartment complex as to another unit. Also, the suggestion that in doing so I would agree to increase my monthly rent by $100 is simply ludicrous. Given the low level of customer service I have received here, I now feel that the rent I am already paying is excessive. Paying an additional $100/month is out of the question.
A $50 credit to my account is insulting. $50 does not even begin to compensate me for the rudeness, neglect,propery damage, inconvenience, and even health risk that I endured because of this situation. In addition to what I have already experienced, I know that I will now come home each day with a concern that I will once again encounter a kitchen flooded with filthy, stinking water. My wasted time due to this situation alone is far more valuable than $50.
Even worse than the wasted time and frustration is the fact that I am no longer fully at peace in my own home. I know that, inevitably, I will need to call for maintenance at some time, and I now have absolutely no confidence that any problem will be addressed timely, or in fact at all, by the XY staff. In fact, it seems fairly certain that if I have any future maintenance needs, I will have a rude, disrespectful, and dishonest “worker”—someone who already has demonstrated his retribution for our previous unpleasant encounters by deliberately ignoring my emergency calls, refusing to come to my apartment in a timely fashion, and attempting to slander me to other complex staff—entering my home in my absence. That is unsettling at best.
In consideration for the rude and inattentive treatment I have endured from your staff, I propose one of the following options: 1) one month’s free rent; or 2) transfer to a remodeled unit at my current rent until the end of February, when my current lease expires, moving expenses to be paid by you.
I am fully aware of my rights under Arizona landlord-tenant law and have no qualms about pursuing alternative methods of settling this issue if we cannot arrive at an equitable resolution. I await your response.
Posted by S at 12:44 PM 0 comments